Privacy Policy

Thank you for the support you have given us so far, and please know your privacy is extremely important to us. Honesty is a key pillar in our organization.

The Flip Side Audio and Visual Records Recording (“us”, “we”, or “our”) operates the The Flip Side website (the “Service”). This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’

‘’ The Flip Side Audio and Visual Records Recording will not pass any debit/credit card details to third parties’’

The Flip Side Registration

Personal information is gathered by The Flip Side during the order check out process. During the checkout process, your name, mailing address, e-mail address, telephone number, fax number and information about your interests in and use of various products, programs, and services are collected. For security reasons, The Flip Side does not store sensitive credit card information on our servers.

Our payment gateway is built with a trusted certified company: Telr.

Information Usage

We use personal information collected through our Services for the purposes described in this Policy or disclosed to you on our Services or otherwise in connection with our services. For example, we may use your information to:

  • Understand you and your preferences to enhance, personalize, and customize your experience and enjoyment using our Services.

  • Operate and improve our Services and product.

  • Use the information you submit for example table or game to be featured on the home page and allow the user to find the posts.

  • Use your information for internal ranking system procedure.

  • Display relevant advertising.

  • Respond to your comments and questions and provide customer service.

Send you information relating to our products and services, including reservation confirmations, receipts, technical notices, updates, security alerts, and support and administrative messages.

Communicate with you about upcoming events, and other news about products and services.

Deliver articles or news published by The Flip Side.

Link or combine with other personal information we get from third parties to help understand your needs and provide you and with better service.

Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.

By providing your mobile phone number, you expressly consent to receive direct dial calls, autodialed and prerecorded message calls, and text messages from us relating to our product and services at that number. The Flip Side will disclose any information we maintain when required to do so by law, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency’s request.

Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

We may collect information using web beacons. Web Beacons are electronic images that may be used on our services or in our emails. We use web beacons to deliver cookies, count visits and tell whether you open an email and act upon it.

The Privacy of Young Customers

The Flip Side does not knowingly collect information from children under the age of 18.

Security

The security of the information regarding your order is very important to us. We use the 128-bit Secure Socket Layer protocol to protect the security of your online order information. You can be assured that all sensitive information will be handled with the utmost discretion and security. SSL technology encrypts your order information to protect it from being decoded by anyone other than The Flip Side.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.‘All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties’’ ‘The Flip Side will not pass any debit/credit card details to third parties’’. ‘’The merchant is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Questions or Concerns

If you have any questions or concerns regarding our privacy policy, please contact our main office at:

The Flip Side Audio and Visual Records Recording

Attn: Customer Service Dept.

Alserkal Avenue, Unit 71 Al Quoz 1, Street 8. Dubai United Arab Emirates

info@flipsidedxb.com